INDEPENDENT REGISTRY FOR TRAVEL AGENTS

Overview

The National Association of Travel Agents Singapore (NATAS) has commissioned Pannell Kerr Forster Consulting Pte Ltd (PKFC) to be the independent administrator for the first ever Registry for Travel Agents in Singapore.

The primary objective of this Registry is to provide a confidential, reliable and efficient platform for Travel Agents to source and be sourced for integration and collaboration partners.

 
Introduction to the Registry

As part of the ICAP programme NATAS is pioneering the integration of Singapore travel agents into stronger economic groups in order to facilitate their greater financial strength and to allow for regional expansion.

The areas that the Registry will focus on are: 
a] The matching and integration of players in the Singapore travel industry in an initiative to  facilitate these players to find new partners to further their business.

b] The matching and integration of those industry players who are interested to integrate their businesses; in the form of mergers, acquisitions, divestments, joint ventures, franchising, alliances, partnerships and collaborations.

c] Allow for the creation of Tourism Economic Groupings to assist in the regionalization of the Singapore travel industry.

For easy access, the registry will have a hyperlink from the NATAS home page to an information page.

 
What the Registry Covers

The registry will cover primarily, the different categories of traditional travel agents – inbound, outbound, ticketing and surface transport, internet- based travel companies, niche tours operators, and hotel reservations agents.

The registry will eventually be expanded to cover other travel-related companies, partners and collaborators like airlines, hotels, MICE organizers, travel insurance companies, credit cards operators and others. We will develop the registry to facilitate matching and consequently undertake integration on a local basis. It is envisaged that a regional component will be added to the basic structure in the future.

 
What the Registry Hopes to Achieve

In addition Tourism Economic Groupings would result out of this initiative and this would enable such groupings to venture out with more leverage than is possible than when venturing alone.

The Registry will seek to assist its members to identify and assess their areas of value add, strategic strengths, and possible areas in integration, partnering or collaboration.

We will then work towards finding a match, in their respective areas of interest. The primary focus will be on ensuring that the cooperation, integration or collaboration should be synergistically tuned and mutually beneficial to the participants. The Registry will also be an invaluable resource center for government bodies, local and foreign trade associations, travel agents’ associations, hoteliers and players in the travel industry.

The registry will eventually be actively working together with other similar Registry operating in other countries.

Thereafter, we will be available to further engage its resources to render the required services and advices that follow after initial negotiations.

Features of the Registry

We will compile a detailed listing of all local travel related companies for incorporation into the registry.

The Registry will be as an information resource that will be administered off-line by PKFC. In future when NATAS sees the need for the Registry to be implemented on an online basis to facilitate 24-hour worldwide access for interested parties, PKFC will be available to offer its professional services.

All supporting information will be stored and backed up in PKFC’s secure server in Singapore.

 
Putting the Registry Together

From our interviews with NATAS members, we will identify the information the Registry, should contain; features, linkages and such information as may be necessary to include.

Subject to research, a sample of the information to be incorporated in the Registry would include the following:

a]  Number of years of operations in various sectors
b]  Number of Staff
c]  Affiliation with Agents association
d]  Type of reservations/settlements systems used
e]  Make up of clientele
f]   Corporate Objectives
g]  Areas of Business Interest
h]  Level of integration desired
i]   Source of funding for expansion
j]   Ownership Structure
k]  Description of Ideal Partners (Similar Trade)
l]   Description of Ideal Partners (Differing Trade)
m] Desired Forms of Integration
n]  Desired Forms of Expansion
o]  Desired Areas of Restructuring

After obtaining the necessary information from each NATAS Registry Travel Agent, PKFC will run a series of compatibility matches in terms of strategic objectives, positioning and operational synergies. The respective agents will then be notified of their options and further action remains at the sole discretion of the Agents involved. Also this registry provides a confidential means of being sourced by external parties interested in collaborating with the travel industry.

 
Conclusion
This Registry will be a means of fair and equal dissemination of information, without fear or favour. It is the objective of this registry that All NATAS Registry Travel Agents will now be availed to a series of options as margins slim, markets shrink and worldwide consolidation beckons.
 

CLICK HERE to Access the Independent Registry